PRICING INFORMATION

Product prices listed on ecocleansupplies.co.uk are current. While we take every care to ensure products are labeled accurately, errors in data entry or system updates may occur.

  • Eco Clean Supplies reserves the right to cancel an order if a transaction is made where the price indicated was incorrect.
  • In the rare event of a pricing error, we will provide a full refund of all money received.
  • We may, at our discretion, contact you for instructions or cancel your order and notify you accordingly.
  • Prices are subject to change without advance notice and may differ from prices available through other sales channels.
  • All orders are acknowledged at current pricing; we bill at the price in effect at the time of receipt of payment and invoice generation.

PAYMENT OPTIONS

We support a wide range of secure payment methods to ensure a smooth checkout experience:

  • Credit & Debit Cards: Visa, MasterCard, Maestro, American Express, etc.
  • Digital Wallets: Apple Pay, Google Pay, and other popular options.
  • Direct Methods: Localized payment options available at the time of checkout.

PROMOTIONAL CODES

Promotional codes are limited and may expire or be discontinued at any time without notice. They are not redeemable for cash, cannot be sold or transferred, and are void where prohibited by law. We reserve the right to impose specific conditions on any offer or promotional code.

TAXES (VAT/GST)

All prices displayed on the website are inclusive of applicable taxes unless stated otherwise. In accordance with UK regulations, Value Added Tax (VAT) or relevant local taxes are applied to the product’s sale price and borne by the ultimate consumer.

PAYMENT FAILURE

If your payment fails, please retry after ensuring all information—including billing address, account details, and passwords—is entered accurately. If funds are debited from your account following a failed transaction, the amount will typically be credited back within 7-10 business days once confirmation is received from the bank.

REFUNDS ON CANCELLED OR RETURNED PRODUCTS

Upon the successful return of a product, the applicable tax amount will also be refunded to your original payment source. Please note that tax refunds do not apply to shipping charges already collected under our shipping policy.

PAYMENT SECURITY

Your security is our priority. Transactions on ecocleansupplies.co.uk are protected by SSL (Secure Sockets Layer) and high-level data encryption.

  • All information entered during a transaction is encrypted to prevent disclosure to third parties.
  • We follow industry-best security practices to ensure all payments are processed in real-time.
  • Eco Clean Supplies does not store your Credit or Debit card information. All payment data is handled directly by authorized, compliant payment gateways that meet all banking and financial regulations.