Thank you for shopping with ECOCLEANSUPPLIE. Below is our detailed shipping policy to help you understand how we manage orders, deliveries, and any concerns you may encounter.
1. Order Processing
Orders are processed within 1–2 business days (excluding weekends and public holidays) after you receive your order confirmation email.
You will receive another notification once your order has shipped.
2. Shipping Rates & Delivery Estimates
We offer Standard and Express shipping options. Shipping charges are calculated and shown at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 business days | £7.99 |
| Express Shipping | 1–2 business days | £8.99 |
| Free Shipping | On orders over £60.00 | FREE |
Note: Delivery estimates may vary due to location, weather conditions, or seasonal demand.
3. Delivery Locations
We currently ship across [India / specific countries or regions].
If your area is not serviceable, ECOCLEANSUPPLIE will notify you and issue a full refund.
4. Perishable Items
We take extra care in packaging perishable food items to preserve freshness during transit.
To ensure quality, orders containing perishables are shipped Monday through Thursday only, preventing weekend delays.
5. Order Tracking
Once your order has shipped, you’ll receive a tracking link via email or SMS.
If you haven’t received tracking details within 48 hours of your shipping confirmation, please contact us at
UK OFFICE
📧 info@ecocleansupplies.co.uk , support@ecocleansupplies.co.uk , sales@ecocleansupplies.co.uk
📞 +447353 352847
INDIA OFFICE
📧 Email: dikant@gmail.com
📞 +91 70414 65365
6. Delivery Issues
If your package is delayed, lost, or damaged, contact us within 48 hours of delivery.
We may issue a replacement or refund, depending on the case.
📸 Please provide clear photos of the damaged or incorrect item via email.
Note: No claims will be processed without proof.
7. Shipping Partners
We ship through trusted logistics providers such as Evri, Royal Mail, DHL, and others to ensure fast and secure delivery.
Contact Us
If you have any questions about your order or our shipping process, don’t hesitate to reach out:
UK OFFICE
- Business Name: ECOCLEANSUPPLIE
- Email: support@ecocleansupplies.co.uk , sales@ecocleansupplies.co.uk , info@ecocleansupplies.co.uk
- Phone: +447353 352847
- Office Address: MR RAMESH LAXMIDAS MODI PRS IMPORTS LIMITED 32 STAYTHORPE ROAD LEICESTER, UNITED KINGDOM LE12JU United Kingdom
- Business Info: Welcome to PRS IMPORTS LTD, your one-stop destination for quality ECOCLEANSUPPLIES and beverage products.
INDIA OFFICE
- Business Name: ECOCLEANSUPPLIE
- Email: dikant@gmail.com
- Phone: +91 70414 65365
- Office Address : G-1206,Titanium City Center Mall, B-207, Road, Prahlad Nagar, Ahmedabad, Gujarat 380015
- Business Info: Welcome to PRS IMPORTS LTD, your one-stop destination for quality ECOCLEANSUPPLIES and beverage products.
Thank you for choosing ECOCLEANSUPPLIES.
